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Call Center Representative- Work at Home

Posting Date: Feb 9, 2021

Location: Plymouth, MN, US

Company: iQor

Req ID: 22872 

Additional Work Locations:   

We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training.  Earn More with industry-leading compensation.  And Care More in a culture that treats you like family and gives back to your community.  A world of opportunity is waiting. Let’s get started! 

Summary

You’ve got energy, enthusiasm, drive and determination. We’ve got competitive compensation, great benefits, and a career path that rewards performance with growth and opportunity.

  •        Wage: $13+/hour (based on experiance) + monthly commission/bonus based
  •        Possibility of raise and/or promotion: Monthly or Quarterly based on position and evaluation!
  •        Location: Plymouth, MN
  •       Paid Training: 2 Weeks

Responsibilities

Our Agents are responsible for a variety of different calls including:

  • Taking inbound or placing outbound collections calls
  • Answering technical support inquires via incoming calls.
  • Demonstrates excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues.
  • Performs other duties as assigned.

Requirements

  • 1 year previous collections experience required.  
  • 3rd Party Collection experience preferred.
  • Ability to develop rapport and demonstrate a caring attitude.  
  • Excellent data entry and internet navigation skills.  
  • Clear, distinct oral and written communication skills.  
  • Must be detail oriented.  
  • Dynamic interpersonal and judgment skills.  
  • Professional demeanor and dependable work ethic.  
  • Ability to work in a fast-paced environment and multi-task

Education Requirement

High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.

Physical Requirements

Ability To:

  • Speak and sit for extended periods of time.
  • Stand and walk or otherwise traverse occasionally in order to be accessible to the production floor.
  • Exert at up to 10 lbs. of force to push, pull or otherwise move objects.
  • Carry or lift objects up to 10 lbs.
  • Have close visual acuity to perform activities such as: preparing and analyzing data and/or documents; and/or viewing a computer terminal.
  • Occasionally bend, reach, kneel, or twist for minimal periods of time.
     

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.


Nearest Major Market: Minneapolis