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IT Analyst II

Posting Date: Feb 12, 2021

Location: Noida, UP, IN

Company: iQor

Req ID: 22950 

Additional Work Locations:     

We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training.  Earn More with industry-leading compensation.  And Care More in a culture that treats you like family and gives back to your community.  A world of opportunity is waiting. Let’s get started! 

Summary

As an IT Analyst the incumbent would be responsible for configuration, maintenance and support activities on Axway Secure transport platform including onboarding a new client, creating and updating of FTP accounts and should be well versed with script writing to make automated execution in File transfer.

Responsibilities

  • Responsible for FTP Tumbleweed Administration
  • Managing the Tumbleweed Axway product and facilitating file transfer solutions
  • Tumbleweed subscription assignment and troubleshooting, Tumbleweed Weekly and Monthly restart to improve the server performance. 
  • Tumbleweed transfer site creation, Tumbleweed server space Monitoring. 
  • Tumbleweed daily/weekly/monthly report generation and using those as tumbleweed performance status check. 
  • Tumbleweed automation e.g. script creation for checking the internal and external transfers status. 
  • Implementing fully automated/manual setup on the servers based on the protocols 
  • Handling Incident & Problem tickets raised by clients and fixing them and providing the resolution. 
  • Email Alerts configuration for accounts transfer site (failure file transfer, successful file transfer) 
  • Old log purging, monitoring, etc 
  • Troubleshooting day to day tumbleweed related issues. 
  • Tumbleweed file transfer automation using different protocols ( ftp ,ftps, http ,https, ssh, sftp ) 

Requirements

  • Should have 3+ years of experience in FTP Tumbleweed/Axway Administration.
  • Should have worked in production support environment support. 
  • Should have experience in creating accounts and administering the accounts in tumbleweed,
  • Should have knowledge in networking protocols like FTP/SFTP,SCP and concepts like Networking, firewalls and networking services, 
  • Should have worked in migration/upgrade of tumbleweed. 

 

Education Requirement

Full Time Bachelor's / Master's degree (IT or Engineering preferred)

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to sit and/or remain stationary for extended periods of time. Individual will be required to type and/or operate a computer and other office productivity machinery for extended periods of time. The worker is required to have close visual acuity to perform activities such as: preparing and analyzing data and/or documents; transcribing; viewing a computer terminal and/or extensive reading. The person in this position may need to occasionally walk or otherwise traverse, stand, exert up to 10 lbs. of force to push, pull, lift or otherwise move objects, bend, reach, kneel, and/or twist for minimal periods of time. Employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing or pulling in an awkward position.

iQor.com